As a manager, it never ceases to amaze me how much of my time is spent with drama in and around people. Today I dealt with one of our top employee's resignation and the boss' decision to not counteroffer, but promote, in addition to another employee's eventual layoff. This all happens during a time when I have a bunch of technical work to do also.
But it makes me wonder what my real job is and where my energy should be focused. How much time is appropriate to devote to human resource issues? Is it appropriate to promote someone as a means of hoping they will stay? How much do I weigh the ramification, gossip, newly created expectations and potential unintended consequences in the decision. How many people do I include and who will be upset when they are left out. Just when do you pull the plug on an underperforming employee?
So I came up with a short list of what a good boss is:
- Decisive, but not rash.
- Considerate, but not overlly personal.
- Demanding, but not overbearing.
- Inclusive, but respects privacy.
What should I add???